FAQ

What is Solutiondaddy

Solutiondaddy.com provides hassle-free, expert tech support to consumers, small businesses and channel partners, including retailers and anti-virus companies.

What type of services does Solutiondaddy.com offer?

Solutiondaddy.com offers one-time fixes and subscription plans starting as low as $69.99/ incident. Our subscription plans provide you complete access to our Support Xperts 24/7; 365 days a year to help you get the most out of your technology.

Solutiondaddy.com services include virus and spyware removal, optimizing a slow computer, troubleshooting of common computer problems and setup and training of your home network, printer, digital camera and more.

What types of technology does Solutiondaddy.com service?

Solutiondaddy.com provides expert tech support on PCs running Windows XP, Windows Vista or Windows 7 and devices including printers, routers, home networks, digital cameras, MP3 players and more.

What should I expect from a Solutiondaddy.com service?

When you call Solutiondaddy.com, you'll speak with a Support Xpert who will diagnose and fix your computer problem. You'll be asked to download our safe, secure and proprietary technology that allows our tech expert to connect to your computer remotely. During this time, you can watch and stay on the phone while our Support Xpert fixes your computer or hang up and let our tech expert call you back when finished.

Why is remote support better than traditional tech support?

Remote support is safer, more convenient and faster than traditional tech support. Solutiondaddy.com can fix technology problems remotely using safe, secure and proprietary technology that allows you to watch every step of the process.

With remote support, you don't have to hassle with unplugging your computer and taking it anywhere or having a stranger come into your home.

What do I need to get remote support?

All you need is to be by your computer and a broadband Internet connection.

What hours is Solutiondaddy.com available?

Solutiondaddy.com is available 24/7; 365 days a year to help you get the most out of your technology.

Are Solutiondaddy.com services guaranteed?

All Solutiondaddy.com services come with a money-back guarantee. In the unlikely event that our Support Experts couldn't resolve your problem or our fix didn't work, call Solutiondaddy.com back within 30 days of service delivery to receive a full refund for the purchase price.

What methods of payments can I use?

Solutiondaddy.com accepts all major credit cards online and over the phone.